To enhance NORDEN’s commitment to delivering high-quality customer service, we are seeking an Operations Lead for our Annapolis office.
You will work in close collaboration with Operations leaders across our global regions, while taking full ownership of regional operational performance. You will ensure consistency and quality through clear performance oversight and structured operating practices, ensuring high standards are upheld in service delivery to both pool partners and charterers.
A key responsibility of this position is the development and leadership of a skilled, inclusive regional team. This role highlights the importance of cultivating and maintaining reliable partner relationships, efficiently managing stakeholder interactions and contributing to the planning and execution of impactful pool meetings and partner-oriented events.
You will report directly to the Head of Operations, Tankers, located in Copenhagen.
What is in it for you
Join a collaborative, empowering organisation with a global reach and a strong local presence. At NORDEN, we believe in reliability, flexibility, ambition and empathy. As the Operations Lead, you will enable significant commercial development by engaging with diverse colleagues, directing the Tankers strategy, and supporting a team culture that encourages everyone to thrive.
In your position as Operations Lead , you will manage our cost-focused programs to enhance productivity and lower voyage costs. By supporting a positive team culture and participating in the execution of client contracts, you will play a central role in attaining favourable P&L performance and raising pool earnings for our clients.
This role enables you to set an example while making significant contributions — across commercial, strategic and personal levels.
The tasks that await you
Your time will be divided between vessel operations, commercial execution and leadership. More specifically, you will:
- Allocate your time to vessel operations and developing the strategy while guiding a skilled team.
- Represent NORDEN at industry events and regulatory meetings.
- Partner with US office management to shape strategy, launch new initiatives and enhance relationships with customers, brokers, owners and other stakeholders.
- Partner with the global operations management team in Tankers to set a refined global operations strategy.
- Encourage a collaborative atmosphere that prioritises mutual respect and development.
- Set clear goals, provide feedback and mentor shipping professionals.
Your core qualifications
You are well-experienced as an Operations Manager and are used to mentoring those around you.
You will thrive as the Operations Lead if you hold:
- A minimum of 5 years of shipping operations experience (tanker or dry cargo).
- A genuine interest in the opportunity to live in Annapolis. Known for its beautiful surroundings and close-knit community atmosphere, Annapolis offers something for everyone, from cultural events and dining to sailing and scenic trails.
- A positive personality, with a keen interest in growing into a leadership role.
- A commitment to progress and an openness to new experiences.
Application
Please upload your motivated application, resume and relevant diplomas via our website as soon as possible and no later than 1 February 2026. We review applications and interview candidates on an ongoing basis.
We will do our best to get back to you at least within ten working days after the application deadline, 1 February 2026.
NORDEN values diversity in thought, educational background, and professional skills and therefore encourages all qualified candidates to apply for the position.
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Our company
NORDEN is a global provider of ocean-based freight services for bulk and project cargo of all sizes. We integrate freight solutions with port logistics, helping our customers to optimise and decarbonise supply chains. We provide tailored solutions based on flexibility, reliability and intelligence.
Our agile business model ensures stability by continuously adapting our fleet to market developments and customer needs.
Founded in 1871, NORDEN is one of Denmark’s oldest internationally operating shipping companies. Incorporated in Denmark, we are listed on Nasdaq Copenhagen as a part of the OMX Nordic Large Cap index.
With 20 offices across 6 continents, NORDEN is a truly integrated part of global trade.